Terms and Conditions

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1. Introduction

Suited Travel operates on the rules set in the Terms & Conditions, also called Agreement. By accessing, using or obtaining any content, or services through our website, you, the purchaser, also called Customer and/ or you/your, agree to be bound by these terms. Please read this Agreement carefully as it contains important information regarding your rights and obligations. Agreement is subject to change by Suited Travel at any time, effective upon posting on the relevant website. Your continued use of the Websites and the Service following Suited Travel posting of revised terms of any section of the Agreement will constitute your express and binding acceptance of and consent to the revised Agreement. If there is any part of this Agreement you do not agree with, please do not use this website or Suited Travel services.

2. Usage of Suited Travel

Customer states that is at least 18 years old and possesses the legal authority to enter into this agreement and to purchase Suited Travel services. Customer agrees to be financially responsible for all of their travel bookings (transportation, accommodations, activities etc.), additional charges, fees, duties, taxes arising after purchasing Suited Travel service.

3. Services and it's purchase

Customer while placing an order for the Suited Travel services, agrees with Suited Travel Terms & Conditions and Privacy. The price of the services offered on Suited Travel website includes:

- Personalized itinerary in the form of an Excel/PDF file, for the specified place, time, date by the customer in the online form.

- Suggestions where customer can purchase flights and accommodations.

- Suggestions for the local transportation and activities.

- 1 time advisory consultation: via message or online meeting, during the customer's travel to the destination specified in the online form, for which the service was provided.

The price of the services offered on Suited Travel website does not include:

- Flights costs, accommodation costs, activities costs, all transportation costs.

- Booking process for transportation, accommodation, activities. Customer is solely responsible for booking and ordering those further services.

- Consultations after delivering the service, apart from the 1 time advisory consultation mentioned above. 

The price of the service displayed on the Suited Travel website is given in Euro (EUR). The price of the service shown on the Suited Travel website is binding at the time you place the order. Customer doesn't need to register or create an account to place an order. By placing an order and purchasing Suited Travel services Customer agrees with the Suited Travel Terms & Conditions and Privacy. Suited Travel services are intended solely for your own use and cannot be used for other purposes, in particular advisory or informational purposes for other people. Delivery time of the purchased service is usually 24h.

4. Purchase agreement

Purchase agreement commence once customer places an order and completes the payment process for Suited Travel service/services, then both parties are bound by the agreement. After receiving the payment, Suited Travel confirms the purchase via e-mail, including the VAT invoice for the service. A purchase agreement contains a description of Suited Travel service, the price, and the consent of the customer.

5. Payment

You make payment available via the electronic payment system (Stripe and Paypal). In the case of payment via the electronic payment system, the Customer makes the payment immediately after placing the order. The electronic payment system allows you to make payments by all major credit card and debit cards, apple and google pay. The service will be performed only after payment completion.

6. Dissolving a purchase agreement

Customer may dissolve the purchase agreement within 14 days from the date of purchase without providing any reason. To exercise the right of withdrawal, Customer must notify Suited Travel of the decision to dissolve the agreement in a clear statement (e.g., via email). The service will be refunded within 14 days of receiving the notification of withdrawal, provided that the service has not been performed. If the service has already been delivered, Customer will not be entitled to a refund. 

7. Cancellation and Refund Policy

If Customer wishes to cancel the purchase after the 14-day withdrawal period, the following conditions apply:

• If the service has not yet been delivered, Customer may cancel the order and receive a full refund.
• If the service has been partially delivered, a partial refund may be granted at the discretion of Suited Travel, depending on the extent of the service provided.
• No refund will be provided once the complete service has been delivered.

9. Governing Law and Jurisdiction

These Terms & Conditions and any separate agreements whereby Suited Travel provides services to Customer shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or related to the use of the service shall be subject to the exclusive jurisdiction of the courts located in the Netherlands.

10. Amendments

Suited Travel reserves the right to amend these Terms & Conditions at any time. The latest version of the Terms & Conditions will be posted on Suited Travel's website. It is Customer's responsibility to review these Terms & Conditions periodically for any changes. Continued use of the service following the posting of any changes constitutes acceptance of those changes.